Privacy Policy

Policy

Soundium takes the privacy of its customers very seriously, and will only collect information in order to fulfil customer orders and (if requested by the customer) to provide information via our e-mail new releases lists. We never send unsolicited e-mails or spam to customers, and we do not sell mailing lists or customer information to any third party under any circumstances. Customers' data is processed on servers located in Netherlands and, therefore, in the framework of the European Union data protection level.

Security

Soundium treats all the data we store with the utmost care and security and have put in place appropriate technical and security measures to prevent unauthorised access to, or alteration, disclosure or destruction of personal data and against accidental loss or destruction of customer's information.

Cookies

A Cookie is a text file of information that a website transfers to computer's hard disk so that the website can remember who you are. Soundium will automatically issue cookies when a customer logs into the site. This will enable us to arrange content to match customer's preferences and to present personalised content for the customer. Third parties (except “Google” service “Analytics” for traffic statistics) are not allowed to collect, process or use personal data from our website via cookies. Remember: if you are using a shared computer always log off after use in order to disable cookies, this will ensure that others cannot view your personal details.

Use of information

When you register at Soundium, you will be asked to provide some personal information, such as your name, address and credit card details. This information is stored at our database, and enables you to access all areas of our website and services or goods that you have requested. It will also enable us to bill you. It is your responsibility to keep this information updated at all times.

Soundium will not disclose any personal information we keep about you to any third parties other than:

- Credit reference and fraud prevention organisations. The information may be used to make assessments for credit, for debt tracing and to prevent fraud.

- As required by law or regulation.

Under-age policy

If you are under 18 you must read and accept the Terms and Conditions along with a parent or a guardian to ensure that you fully understand them. Our site may contain content of an adult nature. We do not filter abusive language or controversial topics and will not be held liable for material that persons under the age of 18 may find unsuitable.

Cancelling your account

Soundium is not a “big brother”, so customers are entitled to cancel an account at any point. If you wish to do so, please contact us using our support center (http://support.soundium.net) and we will remove all details connected with your account from our database and ensure that you no longer receive any communication. You may be prompted for a reason why you wish to cancel your account, this is in order for us to develop our service and ensure that we are providing total customer satisfaction.